Shipping and returns
HOW MUCH DOES SHIPPING COST?The cost of shipping depends on the delivery address. As we are based in Latvia, all our local customer have shipping for free, our closest neighbours (Estonia and Lithuania) will pay 5-8EUR for a shipment depending on the size and weight. The rest of the Europe will be served at flat rate of 10EUR. International orders will ship for EUR 20. All orders above EUR 60 will be sent free of shipping charge.
WHEN WILL MY ORDER ARRIVE?
Orders will typically arrive within 2 business days for domestic customers (LV, EE and LT), European customers can expect their deliveries within 3-7 business days, depending on location. International delivery times vary and international customers outside of EU are responsible for any additional taxes once shipped. We will send you the tracking number as soon as the order is shipped, if one is provided by the logistics partner for your region. Exact shipping costs will appear at checkout before your order is paid.
If you wish to return a product, the Return should be made within 30 days after receiving the product. The product should have to be unopened and intact. Shipping costs of the return shall be covered by cutomer. We will normally refund your order within 7 days of receiving return goods in our warehouse, if this shall take longer time we will get in touch with you.
If you wish to return a product that has been damaged or has any faults - please contact us via email - firstname.lastname@example.org. Please note your order number, describe the problem and attach the picture of the damaged product. We will get in touch with you regarding the issue.